See also:

• Business: News and Media  (335)

CRM Blog - - News and commentary on CRM topics, including software and implementation.

CRM Daily - - CRM news and information.

CRM Today - - Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.

CRMDirectory.com - - News, products, and tutorials for those interested in customer relationship management.

CSM - - Offers journal, advice, and information for customer service professionals.

Customer Management Community (CMC) - - News, information, advice and best practice case studies.

Customer Service Group - - Resource for customer service, call center and helpdesk professionals.

destinationCRM.com - - Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.

eCRMGuide - - Customer relationship management and e-business news.

eCustomerServiceWorld.com - - Articles, case studies and white papers as well as news, information, advice and jobs.

Outsourcing CRM - - Case studies and best practices focused on customer relationship management.

Service Untitled - - A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.